Frequently Asked Questions

Everything you need to know about your shopping experience with YourLibaas

Are the products on YourLibaas 100% authentic?

Yes, we guarantee that all products on our platform are 100% original and sourced directly from the respective brands or their authorized distributors.

How long does shipping take for domestic and international orders?

Domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-14 business days depending on the destination and customs clearance.

What is your return and exchange policy?

We offer a 7-day hassle-free return and exchange policy for most items, provided they are unused, unwashed, and have all original tags and packaging intact.

Do you offer stitching and customization services?

Yes, we provide professional stitching services for unstitched suits. You can provide your measurements via our size chart or a custom form during the ordering process.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, bank transfers, and Cash on Delivery (COD) for eligible pin codes within specific regions.

How can I track my order status?

Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to the courier partner's website to monitor your shipment in real-time.