Returns & Exchanges
At YourLibaas, we strive to ensure you love your designer ethnic wear; however, if you are not entirely satisfied, we offer a seamless 7-day return and exchange policy for all unworn garments with original tags intact.
Return Process
- 1.Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
- 2.Quality Inspection
Ensure the apparel is folded in its original packaging with all designer labels, authentic cards, and invoices included for a successful pickup.
- 3.Reverse Pickup
Our courier partner will arrive at your doorstep within 48-72 hours to collect the package and provide you with a return acknowledgment receipt.
- 4.Refund Processing
Once the product reaches our warehouse and passes quality checks, your refund or exchange will be processed within 5-7 business days to your original payment method.
